Customer service… Why bother?
Apparently, I’m not meant to watch television. I was terribly excited by Verizon’s FIOS TV service. Great picture quality. Competitive price. Then I called the customer service line to make a change. Heh. Soon I shall have to give up and build my own DVR and watch TV off an antenna. It took 45 minutes to get through to someone since I don’t have a Verizon phone line. I can’t even...
